Consulting that delivers

Problem Management in Operations

Leverage Usher’s Probix© framework to analyze, identify gaps and recommend roadmaps
Insights into industry benchmarks co-relation to ticket volumes and positioning with respect to maturity index
Detailed analysis in five areas
- - People
  - Processes
  - Tools
  - Support Environment
  - Related Areas
Comprehensive study to fine tune action items in tune with the organization’s business and technology roadmap and current maturity level

Our TransFix^© framework gives an index of digital maturity at four levels – Foundation, Adoption, Accelerate, Invent
It captures your current business state, assesses your maturity level and maps the gaps in attaining your aspired target state.
At another level of engagement, the framework also gives you an actionable maturity roadmap which is a journey our clients undertake based on their priorities and their own future roadmaps.
The framework essentially evaluates various EnA parameters helping deliver on the following–
- - Efficiency, Effectiveness, Experience, Enlighten, Environment, Envision, Agility, Awareness, Automation
Leverage technology that ties up with your transformational goals

Leverage Usher’s Improvix© framework to strategically analyze and recommend roadmaps to achieve continuous improvement
Hexagonal dimensions seeking inputs in concerning areas:
- - People
  - Processes
  - Reviews
  - Measures
  - Initiatives
  - Tools
Comprehensive analysis to fine tune action items in tune with the organization’s business and technology roadmap and current maturity level

Obtain interesting insights to give you an edge in crafting your solutions
Model works across technology stacks with standard parameters which can be changed as per you need
Obtain projections for potential optimizations to increase productivity which can be passed on to your client
Leverage AI and statistical models

We offer services of experts with decades of experience in different technology areas to guide you through
- - complexities and peculiarities of architecture
  - design and implementations
  - data patterns and process elements
  - vertical oriented nuances
Define optimum yet achievable goals
Delineate the right path to achieve success
We also walk the talk – going beyond consulting to even implement the chartered course agreed to by clients

For any queries, please reach out to Cons_practice@ushertechnology.com